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Terms of Service

Version 1.0 · Updated 2026-10

This is a v1.0 draft. It will be finalized under review by licensed counsel before commercial launch; the finalized version will govern.

1. Nature of the service

  • HaiWen HQ is a B2B software platform for go-global compliance and ESG self-service advisory, providing compliance assessments, knowledge retrieval, report generation and collaboration tools.
  • Platform outputs (including AI-generated content) are decision-support information and do not constitute legal advice, audit opinions or certification conclusions, nor replace licensed counsel, auditors or certification bodies.

2. Accounts and organizations

  • You must provide accurate registration information and safeguard your credentials; organization admins are responsible for member access authorization.
  • Organization data is tenant-isolated; you may not attempt to access other organizations’ data or bypass access controls.

3. Acceptable use

  • Do not use the platform for unlawful activity, infringing content, or unauthorized security testing of the platform.
  • Do not falsify citations or conclusions in AI outputs for external distribution; keep source attributions when sharing reports externally.

4. Subscription and fees

  • Features and quotas of paid plans follow your order form or the plan page; Starter (free) plan quotas may change at any time.
  • Until billing is formally enabled, plan and price displays in the product are indicative only.

5. IP and data

  • The platform and its content (excluding your data) belong to HaiWen; you retain all rights to the data you enter and grant us the processing license needed to provide the service.
  • See the Privacy Policy for data-processing details.

6. Disclaimers and limitation of liability

  • The platform is provided “as is”; to the maximum extent permitted by law, HaiWen is not liable for indirect losses arising from business decisions made in reliance on platform outputs.
  • Regulatory environments change frequently — consult licensed professionals and verify current legal texts before critical decisions.

7. Changes and termination

  • We may update these terms and post changes on this page; material changes will be separately notified.
  • You may stop using the service and request organization-data deletion at any time; use in breach of these terms may be suspended or terminated.
GDPR · PIPL · CCPA control mapping
Traceable AI · cited when sourced
ISO 27001 alignment in progress
WCAG 2.1 AA accessibility target
Terms of Service | HaiWen HQ